Registrations can be completed online or in person at the studio or over the phone (provided you already have an account with J’Adore Dance). Payment must be received at the time of registration.
Programs at J'Adore Dance are in high demand, and sell out with long wait lists. As such, any registrations cancelled before the first class are subject to a $25 + GST administrative fee. No refunds will be issued after the start date of the class, however, we will issue credit valid for 12 months from the start date of the canceled program if the registration is canceled before the third class of the session. No refunds or credit will be granted after the start of the third class other than for serious illness or injury with medical documentation provided. Cancellation requests must be received in writing (email@example.com) and can only be processed by management. Credits are non-transferable and non-refundable.
Class switches are subject to availability and administrative approval. Requests must be received in writing (firstname.lastname@example.org).
Please note: The cancellation and refund policy for the full-year children's dance programs and camps are different:
Cancellations received prior to August 1st of the current dance year will be charged a $50 plus GST cancellation fee. Cancellations received prior to September 16th of the current dance year will be charged the $120 administration fee + GST and a $50+ GST cancellation fee. Cancellations received prior to October 31st of the current dance year will be refunded one half of the total annual class fees (not including the administration fee). Cancellations received between November 1 and November 30th of the current dance year will receive studio credit for one half of the class cost (not including the administration fee). No refunds or credits will be issued for ANY cancellations received after November 30th of the current dance year. If you are unsure if your child is ready for a full year dance commitment, please consider one of our sessional preschool or kids programs.
Class switches will not be considered after the second week of full year programming. Class switches are subject to availability, teacher and administrative approval.
Cancellations received more than 21 days prior to the camp start date will receive a full refund minus the $25+ GST cancellation fee. Cancellations received between more than 7 days prior to the camp start date will receive a studio credit for the cost of the camp minus the $25+ GST cancellation fee. Credits are valid for 12 months from the original camp start date and will be deducted from your family's next registration. Cancellations received within 7 days of the camp start date will be ineligible for either class credit or refund.
Not able to use all your drop ins before your pass expires? Passes may be extended for a rate of $10/month or $25/year. You must contact us with your extension request prior to your pass expiring. We will not be able to extend your pass once it expires.
* Drop ins are subject to availability. J'Adore Dance reserves the right to cancel classes with limited notice and cancel programs with low enrollment. Please check the website for updates on class cancellations prior to coming to class. Drop in passes are non-transferable and non-refundable. Drop in passes expire 12 months after purchase date.Drop-in passes may not be used for unparented children's programming.
** Cancellations received after 24 hours from class start time will forfeit that drop in.
There are no Make-up classes available for Full Year classes.
J'Adore Dance offers various class discounts:
Class credits are applied directly to your user account. You can view you class credit balance my logging into your user account. Class credit is only valid for class registrations, not merchandise purchased in-studio.
Class credits are valid for a 12 month period from the date of your cancellation written request. Credits are non-transferable and non-refundable. Class credit will automatically be applied to your next online registration. If you feel there is an error with your class credit, please contact us.
Please note: Once credit is applied to an order it will not be re-credited or refunded if the registration is cancelled.
We are happy to allow your guest to view/participate in most classes. Please follow these procedures:
Dance is a wonderful way to exercise due to the many physical, mental, and emotional benefits. In our programs we strive to provide modifications for all fitness and dance levels so all participants can feel successful. However, J'Adore Dance always recommends talking with your doctor before starting any exercise program.
J'Adore Dance uses a secure internet payment gateway to provide a secure environment for the authorization of credit card transactions over the internet. Confidential information, including your credit card details, is encrypted the moment it is transmitted from your browser to the banking network using industry leading 256-bit SSL encryption technology. Your full credit card details are never stored anywhere on jadoredance.com or in our database, and the only company who has access to this data is our bank. The bank also sends confirmation information via the same encryption technology back to your browser. If you choose to store your card on jadoredance.com for future purchases, and in order for us to process recurring payments, we store a token that represents your card (the last 4 digits) that is only useful for processing cards in our payment environment. Our system is PCI (Payment Card Industry) compliant.
We accept Visa, MasterCard, and American Express. If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please contact us if you have trouble with a credit card transaction.
We also welcome you to visit the studio (5708 111 ST, Edmonton) to register and make a payment in person (once an account has been created online).
Please note: We no longer accept cheque. Orders created through our website must be paid with credit card at the time of registration.
The Canadian Government requires J'Adore Dance to add 5% GST to each order. Our GST number is 829006964RT0001.
In the event that J'Adore Dance is required to cancel a class due to instructor illness or emergency, we will do our best to find a suitable substitute instructor or book a make up class that will occur at the end of the session or during mid-term break. If we cannot schedule a substitute instructor or make up class, registered participants will receive a class credit that may be applied to a drop in class, make-up class, or future class registration.
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Where registration is required, the visitor's email and certain personal information will be stored on the server.
The information is used to enhance the visitor's experience when using the website to display personalised content.
E-mail addresses and other personal information will not be sold, rented, or leased to 3rd parties.
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